he/him/his

đź‘‹ I’m a product designer living in the NYC area

A few of my work highlights

Some of this work has not been publicly released yet so please share with caution, thank you!

<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/05808cc6-a54f-4450-8c15-6cd903e2c315/Sprout-Social-Logo-Icon.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/05808cc6-a54f-4450-8c15-6cd903e2c315/Sprout-Social-Logo-Icon.svg" width="40px" /> Sprout Social Customer Care Workflows

Researched and designed a vision state around customer care workflows in Sprout.

View case study (đź”’ password protected)

</aside>

<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/95a814a6-8eaa-485e-a2f7-9ee94a655dc2/trunk-club-logo-clipart-2.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/95a814a6-8eaa-485e-a2f7-9ee94a655dc2/trunk-club-logo-clipart-2.png" width="40px" /> Trunk Club Curated Outfits

Worked on our “First Use” team to design and test a “curated outfits” feature based on machine learning to increase the rate of users receiving a “trunk” of clothes.

View case study

</aside>

A few other notable releases

Sprout Social’s Review Management Tool

Strengthen your online reputation with Sprout’s new review management tool

Sprout Social’s “Google Business’s Messages” Integration

How to use Google’s Business Messages to engage with your customers